This page explains how to permanently delete your PersonaX AI account and the personal data associated with it. You can delete your account directly inside the app, or request deletion by email. Both routes remove the same data.
If you can't access the app, email us from the address on your account:
We verify the request and complete deletion within 30 days (usually much sooner).
When your account is deleted, we permanently remove:
PersonaX AI does not store your chat transcripts on our servers, so there is no conversation history to retain or delete.
| Data type | Retention after deletion |
|---|---|
| Account, profile/persona, uploads, resumes | Deleted immediately from active systems; removed from encrypted backups within 90 days. |
| Subscription / purchase records | Purchases are processed by Google Play (and our billing provider, RevenueCat), not stored by the app. Any transaction records held by those providers are governed by their policies and retained only as required for legal, tax, and accounting purposes. |
Even if you do nothing, an account that never subscribed (or whose subscription lapsed) and has been inactive for more than 30 days is deleted automatically, along with all of its data.
You don't have to delete your whole account to remove specific data: